Shipping Policy
Our aim is to provide you with the best possible shipping options across Australia, with free shipping available on purchases over $75. We strive to deliver to our customers across Australia with the highest level of responsiveness.
Estimated Express Shipping Time: 1-3 days via Express Post Australia
Estimated Standard Shipping Time: 5-9 days
For international shipping, the estimated standard shipping time is 12-20 business days.
The overall delivery time frame consists of two parts:
- PROCESSING TIME: This includes order verification, quality check, and packaging. All orders are forwarded to the manufacturer for processing, which may take 1-2 days.
- SHIPPING TIME: This refers to the time it takes for items to be shipped from our Sydney warehouse to the destination address. After processing and leaving the warehouse, items usually take 2-5 business days to arrive. However, please note that delivery times may vary based on postal services and public holidays.
We work directly with manufacturers to offer you the best prices on exclusive products that you won’t find elsewhere. As a result, the overall shipping time is typically around 2-5 business days.
TRACKING: All shipments are fulfilled through trackable services. If you would like access to your tracking number, please contact us.
If you have any questions or concerns, please don’t hesitate to reach out to us at info@kamjelly.com.au. We are here to assist you.